Who we are

Our website address is https://www.vuvu.nl. This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. Your IP address is anonymized and stored in our database for this functionality. This service does not process personally identifiable information or share data with the service provider. For more information, see the Complianz Privacy Statement.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Suppose you edit or publish an article; an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any follow-up comments instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you provided. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Where is your data sent

Visitor comments may be checked through an automated spam detection service.

Newsletter & emails

If you have subscribed to our newsletter, are a member of our website (you can log in), or purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails ou have signed up to receive or which pertain to the services we provided 

We use the name and email address you provide to send you emails. Our site also logs the IP address you used when you signed up for the service to prevent system abuse.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Note: The user must be opted-in and a confirmed subscriber.

We collect information about you during the checkout process at our store.

What we collect and store

While you visit our site, we’ll track:

• • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

• • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping

• • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as, to:

• • Send you information about your account and order

• • Respond to your requests, including refunds and complaints

• • Process payments and prevent fraud

• • Please set up your account for our store

• • Comply with any legal obligations we have, such as calculating taxes

• • Improve our store offerings

• • Send you marketing messages if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• • Order information like what was purchased, when it was purchased and where it should be sent, and

• • Customer information like your name, email address, and billing and shipping information.

Our team members can access this information to help fulfill orders, process refunds, and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We offer the option to make payments using blockchain technology. When making a payment, customers must provide their wallet address, which will be used to verify the transaction. We take the safety and security of our customers’ information very seriously and have implemented measures to ensure that all transactions are processed securely and reliably. Additionally, we do not store sensitive payment information on our servers, and all transactions are conducted over encrypted channels to further protect our customers’ privacy.